For additional information, visit the following Microsoft Web site, and then click Windows Media Encoder in the Select Download list: To do this, you can use the Windows Media Encoder. To play the file, you must encode the file again by using the original source in a supported format, such as the. avi files that were created by using the Microsoft MPEG4v3 codec. Note Windows Media Player does not support playing. Musical Instrument Digital Interface (MIDI) formats. Moving Pictures Experts Group (MPEG) formats. Windows Media Player supports the following file formats: Verify that Windows Media Player supports the file format that you are trying to play. If they are, see your product documentation to complete these steps. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. Instead, contact the distributor of that file to see whether a viewer for the file is available. If Windows Media Player does not support that format, do not perform the steps after step 1. In step 1, make sure that Windows Media Player supports the format of the file that you are trying to play. However, it does not support every media file format that is currently available. Note Windows Media Player supports the most common media file formats. After you complete each step, test to determine whether the issue is resolved. To resolve this issue, follow these steps. The media file uses a codec that Windows Media Player does not support. The media file uses a codec that is not installed. You are trying to play a media file that has a file format that Windows Media Player does not support. One or more Windows Media Player files are missing or damaged. This issue may occur for one or more of the following reasons:
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